Privacy Policy

Effective date: October 13, 2026

1. Introduction

Akeshaa (“we,” “us,” or “our”) coordinates neighborhood home-service bookings, helping homeowners arrange services with independent third-party providers. This Privacy Policy explains how we collect, use, share, and protect personal information when you visit https://akeshaa.com or use our services.

2. Information We Collect

Depending on how you use Akeshaa, we may collect:

Contact information: Name, email address, and phone number.
Property information: Service address, city, ZIP code, and details about your home relevant to the requested service.
Booking information: Service selected, reservation details, scheduling preferences, customer communications, and service history.
Payment information: Payment status, transaction details, and related records. Online payments may be processed by third-party payment processors. We do not intend to store full payment card numbers or security codes on our own systems.
Website information: Technical information such as browser, device, and website usage data, including information collected through cookies or analytics tools if enabled.

3. How We Use Your Information

We use personal information to:

Process reservations and payments.
Coordinate neighborhood service days and communicate confirmed pricing and scheduling.
Share necessary property and contact details with the assigned service provider.
Respond to questions, complaints, cancellations, and refund requests.
Maintain booking and service records.
Improve our website, prevent misuse, and meet applicable legal obligations.

We may also send service-related updates, such as booking confirmations and schedule changes.

4. How We Share Information

We may share relevant information with:

Service providers: To arrange access to your property and complete the service you requested.
Payment processors: To process payments, refunds, and related transactions.
Website and technology providers: To operate our website, booking tools, communications, and business systems.
Legal authorities or other parties: When required by law or reasonably necessary to protect rights, safety, and security.

We do not sell personal information for money. We do not share more information with a service provider than is reasonably needed to coordinate the requested service.

5. Payments

Payments are handled through the payment methods and processors made available during checkout. Those providers may process payment information under their own privacy policies and security practices.

Akeshaa may retain transaction records, including payment amounts, dates, and refund status, for operational, accounting, and legal purposes.

6. Cookies and Analytics

Our website may use cookies and similar technologies to support website functionality, understand usage, and improve the customer experience. The technologies used depend on the website features and analytics tools enabled.

You can manage cookies through your browser settings. Disabling certain cookies may affect some website functionality.

7. Data Retention and Security

We retain personal information for as long as reasonably necessary to provide services, maintain business and transaction records, resolve disputes, and meet legal obligations.

We use reasonable measures designed to protect personal information. However, no website, electronic transmission, or storage system can be guaranteed to be completely secure.

8. Your Privacy Choices and Rights

Depending on applicable law, you may have rights to request access to, correction of, or deletion of certain personal information, or to exercise other privacy choices.

To make a request or ask a question about your information, contact us using the details below. We may need to verify your identity before responding. Some information may need to be retained for legal, accounting, or legitimate business purposes.

9. Children's Privacy

Akeshaa is intended for adults arranging home services. Our services are not directed to children, and we do not knowingly collect personal information directly from children for their independent use of the platform.

10. Third-Party Websites and Services

Our website may link to third-party websites or use third-party services. Their privacy practices are governed by their own policies, and we encourage you to review those policies when using their services.

11. Changes to This Policy

We may update this Privacy Policy as our services, technology, or legal obligations change. The updated version will be posted on this page with a revised effective date when appropriate.

12. Contact Us

For privacy questions or requests, contact:

Akeshaa
Email: hello.akeshaa@gmail.com
Website: https://akeshaa.com